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HP LaserJet printer FAIL
07-13-2017, 03:41 AM
Post: #1
HP LaserJet printer FAIL
I have been trying to print a LIbreOffice document (a letter and an evelope) to my Hewlett Packard LaserJet 2200 dse laser printer yesterday and today, with results that FAIL. The job goes to the CUPS print queue, and never comes out. I tried everything I could think of, adding paper to the paper tray, and reinstalling the printer driver a couple times a day/

Today, a quarter of my letter got printed properly onto a piece of paper when I wasn't looking. But the bottom three-quarters of the page isn't there. It just disappeared. Where did it go ? Your guess is as good as mine. I only tired printing it about a dozen times.

I am becoming very discouraged.

The only thing left to try is replacing the USB cable between the computer and the printer. I already tried moving the USB port. The printer always shows up as there on my USB root hub
Code:
$lsusb
Bus 009 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 010: ID 04e8:663e Samsung Electronics Co., Ltd D900e Phone
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 008 Device 007: ID 03f0:0217 Hewlett-Packard LaserJet 2200
Bus 008 Device 005: ID 093a:2510 Pixart Imaging, Inc. Optical Mouse
Bus 008 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 007 Device 002: ID 04a9:220d Canon, Inc. CanoScan N670U/N676U/LiDE 20
Bus 007 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 006 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 005 Device 002: ID 154b:0048 PNY
Bus 005 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
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07-13-2017, 10:05 AM
Post: #2
RE: HP LaserJet printer FAIL
Could it be a configuration issue? Is the correct paper format like A4 or something else selected?
Have you tried the testpage already to see if it can print that out correctly.
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07-13-2017, 04:55 PM (This post was last modified: 07-13-2017 05:02 PM by Sergeant_Pepper's_Lonely_Hear.)
Post: #3
RE: HP LaserJet printer FAIL
I just tried to print a two-page testpage, thielen_on_traps.od, from libreoffice writer. No graphics--just text front & back.
I selected
Papersize: Letter
Orientation: Portrait
Duplex: Flip on Long Edge (Standard)
Paper tray: <-ignore->

It just went to the print queue and sat there. I killed the four failed jobs in front of it. Still nothing. It's still sitting there in the print queue, ten minutes later, with status "Pending"
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07-13-2017, 05:13 PM
Post: #4
RE: HP LaserJet printer FAIL
Is the printer service maybe set to pause ?
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07-13-2017, 05:33 PM
Post: #5
RE: HP LaserJet printer FAIL
(07-13-2017 05:13 PM)leszek Wrote:  Is the printer service maybe set to pause ?
According to K-->System Settings-->Printers-->Configure your printers:
HP LaserJet 2200 ( printer icon)
Paused

So apparently it is paused. Yes. How do I un-pause it?
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07-13-2017, 06:32 PM
Post: #6
RE: HP LaserJet printer FAIL
Usually there should be a resume button in that configure dialog. If it isn't you can always open the address localhost:631 in your browser and configure your printer there directly.
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07-13-2017, 07:32 PM (This post was last modified: 07-14-2017 02:24 PM by Sergeant_Pepper's_Lonely_Hear.)
Post: #7
RE: HP LaserJet printer FAIL
(07-13-2017 06:32 PM)leszek Wrote:  Usually there should be a resume button in that configure dialog. If it isn't you can always open the address localhost:631 in your browser and configure your printer there directly.
I can get into CUPS 1.7.5 from there.
I also get into an endless error trying to print. The error LED on my printer flashes. I press the button to reset the printer.
CUPS tries to print the job again. Three seconds pass.
Again the error LED on the printer flashes.
It's an infinite loop at the hardware end (printer).
When I try to move the job using CUPS from the palemoon web browser interface,
CUPS generates the error message:

"Move Job Error

Unable to move job:

No destinations added."
in the browser window.


Yesterday, I tried # cupsenable HP_LaserJet_2200
from Konsole. I didn't seem to work. I am glad I don't live in a building with three or more floors. I feel like taking this printer up to the roof and dropping it off.
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07-14-2017, 12:14 AM
Post: #8
RE: HP LaserJet printer FAIL
Yeah printers can be a bit frustrating.
If the printer throws out errors now maybe changing the driver (if others are available in the webinterface or via the configuration tool in systemsettings) can help here.
Sometimes it can be a hit and miss depending on the printer.
Your LaserJet can either work with HPs own driver called hplip (which usually comes by default) or the gutenprint driver (an universal driver collection of free drivers)
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07-14-2017, 02:23 PM
Post: #9
RE: HP LaserJet printer FAIL
I first installed Laser printer driver "Laserjet2200-CUPS+Gutenprint v5.2.9 (en)". Later, I installed "HP Laserjet 2200 Postscript (recommended)" from the KDE menu. The first time I tried printing three different kinds of documents,
text, odt with words only, odt with words, and graphics. The second driver worked with "odt with words, and graphics". But there are three more kinds of documents---images, pdf's, and envelope/letter. I got a scanned image to print after copying the png and pasting it into an empty odt document. It was the envelope/letter combination that has been causing the recent FAIL. So I also tried printing ONLY the envelope and ONLY the letter, in separate print jobs. I am wodering if running skanlite as su might have fouled up CUPS. So I reinstalled the second printer driver after that fiasco. I also had tried #cupsaccept HP_LaserJet_2200
and #cupsenable HP_LaserJet_2200. To no apparent avail. However, I have become frustrated with the infinite hardware loop I described in my last post.
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07-14-2017, 04:16 PM
Post: #10
RE: HP LaserJet printer FAIL
I am not sure whats wrong with your printer then.
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