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No Wifi, bluetooth
05-22-2017, 10:00 PM
Post: #1
No Wifi, bluetooth
Hello i have new laptop, HP g2 255, it has bluetooth and wifi intel dual band wireless ac 3165. its seems to not work, i had tried run in terminal
systemctl status bluetooth

lietotajs@neptune:~$ systemctl status bluetooth
● bluetooth.service - Bluetooth service
Loaded: loaded (/lib/systemd/system/bluetooth.service; enabled; vendor preset: enabled)
Active: active (running) since Mon 2017-05-22 22:42:43 UTC; 4min 17s ago
Docs: man:bluetoothd(8)
Main PID: 1468 (bluetoothd)
Status: "Running"
CGroup: /system.slice/bluetooth.service
└─1468 /usr/lib/bluetooth/bluetoothd


as for wifi i have tried ndiswrapper but dint find inf. type driver file for my intel adapter wifi. In advance thank you for everything, you have made very good distro and i do like it.
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05-23-2017, 08:58 AM
Post: #2
RE: No Wifi, bluetooth
Can you connect via Ethernet and update the system.
We released a new firmware package that should support your wifi.
Usually intel uses the iwlwifi driver which only needs proprietary firmware from intel to make your card work.

As for bluetooth can you try inxi -v4 or other hardware diagnosis tools like kinfocenter to get the exact name of the bluetooth chip.

Finally which Neptune version did you try?
Neptune 4.5.x with KDE SC 4 or Neptune Plasma 5?
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05-26-2017, 01:29 PM
Post: #3
RE: No Wifi, bluetooth
(05-23-2017 08:58 AM)leszek Wrote:  Can you connect via Ethernet and update the system.
We released a new firmware package that should support your wifi.
Usually intel uses the iwlwifi driver which only needs proprietary firmware from intel to make your card work.

As for bluetooth can you try inxi -v4 or other hardware diagnosis tools like kinfocenter to get the exact name of the bluetooth chip.

Finally which Neptune version did you try?
Neptune 4.5.x with KDE SC 4 or Neptune Plasma 5?

I did it when i finished install, i updated system through yours package manager, i am using KDE SC 4. If it is recently added i will connect again through ethernet and update it. Maybe could through terminal ( i am kind newbie so if you could specific command line i apprieciate much). i tried both deskopts KDE and Plasma but which would you prefer to get fastest up date system ? Thank you for response
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05-26-2017, 07:30 PM
Post: #4
RE: No Wifi, bluetooth
Update command for terminal is
Code:
sudo apt-get update && sudo apt-get upgrade

Though I would recommend using the apper tool.

Quote:i tried both deskopts KDE and Plasma but which would you prefer to get fastest up date system ?
In terms of update speed there should not be a difference.
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